"Hello
Booking reference is TC43C1D5D08B4.
I have no good news for you.
Your driver didn’t arrive today. Booking was confirmed.
I wait over an hour, make more than two calls, but the
Taxi didn’t arrive. Because of the very hot day in London I was not possible to get a Taxi in time and I must cancel my flight.
I would not pay this shuttle. Please transfer back the money.
Otherwise I must contact my Lawyer.
Thanks in advance
Alexander Lang
"